Management Practice Insights

Article

Management Practice Insights

Year: 2026, Volume: 4, Issue: 2, Pages: 147-153

Original Article

Avoid Guesstimates: Measuring Consumers’ Willingness to Pay Effectively

Received Date:06 July 2026, Accepted Date:28 September 2026, Published Date:15 October 2026

Abstract

“Am I leaving money on the table when it comes to pricing my products and services?” This is a perennial question facing product managers and marketing professionals. Unpacking this puzzle, most managers are confronted with the inadequacy of prevailing practice: companies often price products based on the costs they incurred plus an added margin (aka costplus pricing). However, this method ignores the customer’s true willingness to pay (WTP) for the product. If the cost-plus price is less than the customer’s actual WTP, the company has not realised as much profit as it could have. An upgrade to costplus price stems from value pricing, which uses techniques such as conjoint analysis. These techniques are better, but they do not account for real-world situations, such as a customer comparing competing products or services. So, how to get even closer to customers’ true WTP? Recent by Research Sharlene He, Eric T. Anderson, and Derek D. Rucker introduces a new method – the Comparative Method of Valuation (CMV), which accounts for both the relevant comparables and the context of purchase.1 This essay offers guidance on when to use the new comparative technique and how to deploy it

References

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Copyright

© 2026 Published by SPJIMR. This is an open-access article under the CC BY license (https://creativecommons.org/licenses/by/4.0/) 

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